Application Managed Services
JDE Managed Services
Enhance, Protect, and Modernize Your JD Edwards Environment with Valoris Managed Services
JD Edwards platforms streamline and unify critical enterprise operations.
- Yet balancing CNC maintenance, upgrades, and user support often leaves internal IT departments trapped in survival mode.
- That is where Valoris steps in. Our specialized JD Edwards Managed Services for EnterpriseOne deliver 24/7 monitoring, functional and technical support, and continuous optimization, empowering you to shift from reactive troubleshooting to true business evolution.
JDE IS COMPLEX TO MANAGE ALONE
The Unseen Burdens of Running JD Edwards EnterpriseOne Internally
Your top internal resources remain trapped in reactive administration rather than driving vital corporate growth. Numerous JD Edwards EnterpriseOne organizations experience this exact struggle. They become burdened by technical debt and uncertain about maintaining core stability while planning for future modernization.
Reduced Efficiency
Platform bottlenecks, cumbersome processes, and data lags consume critical time weekly
Missed Growth
Rivals advance rapidly utilizing automation, cloud, and AI as internal groups lag significantly.
Escalating IT Costs
Unexpected outages, reactionary patching, and delayed enhancements inflate overall platform expenditures.
Elevated Business Risk
Unreliable archiving, unverified recovery plans, and lapsed compliance create exposure.
Valoris Differentiators
Unmatched Expertise
● Executing for >20 years
● Dedicated AMS organization
● Average consultant experience of 15+ years
● Covers all JD Edwards modules
Process Maturity
● ITIL best practices
● Dynamic client knowledge base (Proprietary)
● Premium ITSM tool (ServiceNow
Strategic Partnerships
● Dedicated client resources
● Pod model (Agility at scale)
● Assigned Success Manager
● Commitment to excellence
Advanced Automation
● Automation of routine tasks:
● Object Transfers
● Package builds
● Proactive Log Management
● Record reservations
● Data refreshes
Embedded Security
● Proactive patching of ERP components
● Mitigation of security vulnerabilities
● Security incident support
Enterprise Toolsets
● Best in class tools for proactive monitoring and administration of JD Edwards
Comprehensive Coverage
● 24x7 monitoring and SLAs
● Functional, development & technical expertise
● Enterprise delivery model
Strategic Leadership
● Roadmaps
● Reference Architecture
● Migration to Cloud
● Full Spectrum Advisory
How We Support
JD Edwards Managed Services Tailored to Your Needs
Whether you need functional guidance, technical stability, or full-service optimization, Valoris delivers a tailored managed solution designed to scale your business.
Application Managed Services
Valoris Application Managed Services take the stress out of enterprise software management. With dedicated senior analysts guiding your strategy, we help your business simplify workflows, leverage automation, and scale operations for long-term growth.
Valoris empowers your business operations through:
- End-to-end expertise spanning Financials, Manufacturing, Distribution, and HCM modules.
- Swift incident management to ensure operational stability and uninterrupted business continuity.
- Flexible minor application development built around your specific operational workflows.
- Precise mapping of business requirements into scalable, high-impact technical solutions.
- Dedicated senior advisory to implement best practices, optimize processes, and guide long-term growth.
Technical Managed Services
Valoris Managed Services takes the burden off daily technical administration, delivering maximum stability, enterprise-grade security, and high performance for your JD Edwards environment.
Our CNC Experts Deliver:
- Streamlined package builds, deployments, and ESU/ASU installations.
- Comprehensive management of tools releases, patching, and web generations.
- Ongoing routine maintenance, performance tuning, and 24/7/365 proactive monitoring for optimal response times.
Our OS Administrators Ensure:
- Continuous system availability, performance monitoring, and VM maintenance.
- Timely OS patching, updates, and rapid resolution of server, storage, and Active Directory issues.
- Efficient, effective infrastructure management to minimize downtime.
Our DBAs Provide:
- Proactive capacity monitoring, database performance tuning, and automated backups.
- Seamless storage management and database refreshes.
- Thorough security and compliance analysis to guarantee peak environment stability.
Transparent Pricing
How Much Does JD Edwards Managed Services Cost?
Managing your JD Edwards environment effectively is key to operational efficiency and business growth, but how much does managed services cost? The answer depends on what you need, your system complexity, and your support level.
CNC Managed Services
$150-$180
Per hour
- Package builds
- Tools Release Upgrades
- Security Changes
- Performance tuning
- Troubleshooting
- Daily Support
- ESU and ASU installs
Application Managed Services
$150-$200
Per hour
- Application incident resolution
- Remote support activities
- Application Master Data Management
- 3rd Party Support
- Troubleshooting
Database Managed Services
$500-$1500
Per hour
- Proactive monitoring
- Administrative tasks
- Security analysis and compliance
- Backup, restore and recovery
- Performance tuning
- Installation of software patches and upgrades
Your 3 Step Plan
How to Get Started with Valoris Managed Services
Partnering with Valoris is simple and seamless. Our proven onboarding framework ensures a smooth transition from reactive maintenance to proactive system performance—without interrupting your day-to-day business operations.
Schedule a Consultation
Expert JDE architects will streamline the integration of modern innovations within your JDE system, uncover underutilised capabilities, evaluate strategic applications for GenAI and more.
Design a Blueprint
We will design a blueprint for continuous enhancement that aligns your ERP seamlessly with the evolving demands of your enterprise.
Optimise Your Business Through Data
Begin automating manual workflows, reducing liabilities, and supporting clients effectively.
FAQ's
Most clients experience a seamless operational transition within a few weeks. Following our initial diagnostic evaluation, we configure proactive system monitoring, integrate our ServiceNow ticketing workflows, and assign your designated functional and technical leads. While timelines vary based on architectural complexity, our onboarding framework is swift, transparent, and structured.
Yes. Our support models are completely modular. Some enterprises engage us exclusively for 24/7 CNC and infrastructure administration, while others leverage our full Application Managed Services (AMS) for complete functional coverage. We design an SLA-driven roadmap tailored strictly to your operational gaps.
Following the initial discovery audit, we establish a structured transition blueprint covering timelines, security protocols, and designated points of contact. We integrate telemetry monitoring and collaboration channels to ensure day-one readiness and continuous operational support.
Yes. Our dedicated support engineering teams monitor system health and resolve critical incidents 24/7/365. You gain complete peace of mind knowing your enterprise JD Edwards footprint is actively protected by experienced ERP specialists at all times.
We act as an extension of your internal IT department, not a replacement. Many organizations retain their business analysts or key process owners in-house while relying on Valoris for complex troubleshooting, CNC infrastructure, database administration, and continuous performance tuning.
Yes. Valoris provides comprehensive management for JD Edwards running on Oracle Cloud Infrastructure (OCI), hybrid cloud environments, and on-premises hardware—delivering proactive workload scaling, compute optimization, and continuous performance tuning.
Yes. We fully support JD Edwards hosted on Microsoft Azure, AWS, and private enterprise data centers. Our infrastructure management is platform-agnostic, delivering uniform system reliability, enterprise-grade security, and peak uptime regardless of where your servers reside.
