Pricing
How Much Does JD Edwards Managed Services Cost?
Managing your JD Edwards (JDE) environment effectively is crucial to achieving operational efficiency and business growth. But how much do JDE managed services cost? The answer depends on your unique business needs, system complexity, and the level of support you require.
At Valoris, we offer flexible managed service packages that empower you to choose the right level of support for your organization. From proactive monitoring and CNC administration to full application management, our services are tailored to your environment and strategic business goals.
Key Factors in JDE Services
At Valoris, we recognize that JD Edwards Managed Services pricing is non-one-size-fits-all, as it directly reflects your system complexity, active module footprint, required support tier, global delivery model (onshore vs. offshore), bundled diagnostic tools, and specific onboarding requirements.
System Complexity
Customizations, third-party integrations, user count, and daily transaction volume determine the level of expert management required for your environment.
Module Scope
The specific JD Edwards modules deployed within your organization impact overall pricing, as each module demands unique domain expertise and functional support.
Service Package
Choose from hourly Application Managed Services & CNC support, or per-instance Database and IBM i solutions. Rates reflect your chosen support tier (Level 1, Level 2, or custom models).
Onshore & Offshore Delivery
Choose onshore resources for seamless local collaboration or offshore teams for flexible, cost-effective ongoing support—or combine both for a hybrid model.
Bundled Technical Tools
Integrated monitoring tools offer real-time analytics and reporting. Valoris provides enterprise-grade management software directly within our standard service packages.
MANAGED SERVICES INVESTMENT
Valoris Managed Services Pricing
At Valoris, our flexible managed services pricing is custom-tailored to align with your specific enterprise requirements across four core service categories. We structure our CNC and Application Managed Services based on dedicated onshore hourly brackets, deliver comprehensive Database Administration (DBA) on a predictable per-server model, and provide scalable IBM i Managed Services priced per logical partition (LPAR).
CNC Managed Services
$150-$180
Per hour
- Package builds
- Tools Release Upgrades
- Security Changes
- Performance tuning
- Troubleshooting
- Daily Support
- ESU and ASU installs
Application Managed Services
$150-$200
Per hour
- Application incident resolution
- Remote support activities
- Application Master Data Management
- 3rd Party Support
- Troubleshooting
Database Managed Services
$500-$1500
Per hour
- Proactive monitoring
- Administrative tasks
- Security analysis and compliance
- Backup, restore and recovery
- Performance tuning
- Installation of software patches and upgrades
FAQ's
Yes, Valoris provides the flexibility to transition between service tiers based on mutually agreed terms.
Any unused hours roll over from month to month up to a predetermined rollover allowance.
Yes, our higher-tier flexible packages allow you to allocate hours toward other technical and operational needs as defined in your agreement.
No, all dedicated project initiatives require a separate Statement of Work (SOW).
We manage and track all support requests through ServiceNow for transparent SLA monitoring and fast resolution.